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Posted by David Chee on June 25, 2009 at 11:21am
Posted by David Don on June 2, 2009 at 8:40am — 5 Comments
Posted by Tom Meutsch on June 1, 2009 at 11:29am — 1 Comment
Posted by Jim Constantine on May 27, 2009 at 8:00pm — 1 Comment
Posted by David Chee on May 21, 2009 at 10:08am — 1 Comment
Posted by David Don on May 20, 2009 at 10:00am
Posted by David Don on May 20, 2009 at 10:00am
Posted by David Chee on May 10, 2009 at 12:30pm — 2 Comments
Posted by David Don on April 10, 2009 at 5:55am
Posted by David Don on April 9, 2009 at 8:19am
October 5, 2009 at 6pm to October 7, 2009 at 7pm – Las Vegas Convention Center
© 2009 Created by David Don
| Title | Requests | Posted By | Status | Options |
| Counters duplicating | 1 | David Don | Open - Submitted | Add me |
| Config Save | 1 | Eric Patterson | Open - Submitted | Add me |
| Sensor Setup Pro Print | 1 | Eric Patterson | Open - Submitted | Add me |
| Include lic file in backup | 1 | David Don | Open - Submitted | Add me |
| file copy | 1 | Eric Patterson | Open - In Review | Add me |
| Shift Codes including weekday | 1 | Eric Patterson | Open - In Review | Add me |
| Date/Time Codes | 1 | David Don | Open - In Review | Add me |
| Search Job | 1 | David Don | Open - In Review | Add me |
| Sort Columns | 1 | David Don | Open - In Review | Add me |
| Stainless screws and parts | 1 | David Don | Open - In Review | Add me |
| Prevent Sensor Margin Erors | 1 | David Don | Open - In Review | Add me |
| Scanner | 1 | David Don | Open - In Review | Add me |
| Screw Consistency | 1 | Eric Patterson | Open - Submitted | Add me |
| Add a Font | 1 | Eric Patterson | Open - In Review | Add me |
| Rework Date | 1 | David Don | Open - In Review | Add me |
| Database connection manager | 1 | David Don | Open - In Review | Add me |
| View Job Data | 1 | David Don | Open - In Review | Add me |
| Counter Object | 1 | David Don | Open - In Review | Add me |
| Copy fields from other jobs | 1 | David Don | Open - In Review | Add me |
| Single window for job and fields... | 1 | David Don | Open - In Review | Add me |
| Icons | 1 | David Don | Open - In Review | Add me |
| Restore feature | 1 | David Don | Open - In Review | Add me |
| Log files gets too large | 1 | David Don | Open - In Review | Add me |
| Production logging | 1 | David Don | Open - In Review | Add me |
| Shiftcode error checking | 1 | David Don | Open - In Review | Add me |
| Add description to ID object | 1 | David Don | Open - In Review | Add me |
Installable version 2.0.0.0 Unzip to a location on your harddrive. Double Click on Setup.exe and follow the instructions. This can take a few minutes. Patch Upgrade 2.0.1.1 Unzip to the same location as v. 2.0.0.0 above Copy RIP800.exe Paste RIP800.exe int...
Started by Eric Patterson Mon, Jun 08 2009
The upgrade to 3.1.3.0 requires copying the .exe file and installing a hardware dongle. The attached file should be copied to the in the RSI\Imager Pro directory. I recommend renaming the current .exe file, RIP800.exe to RIP800Old.exe. Then copy the attache...
Started by David Don Mon, Jun 08 2009
The new version of RSI Imager Pro software, version 3.1.3.0, requires a hardware dongle. Attached to this document is the dongle driver software. First, check to make sure write protect is turned off. You can do this by opening a command prompt. Start>Ru...
Started by David Don Mon, Jun 08 2009
Subject: US postal barcode function not available in ImagerPro800 software version 3 and above. 1. For RSI ImagerPro800 software version 2 and below, the user can configure postal barcode type to Postnet, Australia 4 State, or Japan 4 State. 2. In a ...
Started by Rozman Fri, May 29 2009
Subject: Maximum number of data fields in a record is configurable in ImagerPro800 software Overview: To show configuration of maximum number of data fields of a record in ImagerPro800 software, and the setting of maximum data fields which was...
Started by Rozman Fri, May 29 2009
Subject: Release of ImagerPro800 Software version 3.1.3.0 on 14 November 2008 Overview: Software upgrade/new installation of ImagerPro 800 software version 3.1.3.0 Primary feature Added: 1. Able to support barcode 3 out of 5 jobs. Changes ma...
Started by Rozman Fri, May 29 2009
Subject: SCUSI controller exhibit error code 06XXXX64 after one good print may need reprogramming Overview: SCUSI controllers that need chip reprogramming to work with RSI print heads for 200 dpi feature
Started by Rozman Fri, Apr 24 2009
Subject: Formatter Board (LVDS/SCUSI type) with Array chip revision 8 cannot be reprogram Overview: Array chip [Altera chip at location U4 for (LVDS type) or U5 for (SCUSI type)] do not need upgrade reprogramming if U4 (LVDS) or U5 (SCUS...
Started by Rozman Thu, Apr 23 2009
Found in the LOG section of the Job tab of Imager Pro 800 these error codes are used to direct Troubleshooting, While they do tell us which board reports an error, which Print head, Pen is involved and what they think the error is they are not always complet...
Started by Eric Patterson Mon, Jun 08 2009
Default Fields is a database of fields commonly used in your jobs. Setting up Default Fields properly can save time and errors when adding new jobs to a busy production schedule. Example: Every SKU we have requires us to print the following: SKU number SKU...
Started by Eric Patterson Thu, May 14 2009
The Print Cartridge (pen) inserted in Print Head XX, Stall YY was likely damaged before or during insertion or was hit/damaged while installed. Replace the Print Cartridge (pen) and be sure to insert it gently and close the lever fully....
Started by Eric Patterson Tue, May 12 2009
Make sure you fill out every fields for a successful FAQ creation...
Started by David Don Sat, Oct 18 2008
When planning ink usage there are several considerations:Price, Substrate, operational environment, etc that effect the decision. One factor that needs more emphasis is downstream environment. i.e Will the print be subjected to high humidities or wet enviro...
Started by Eric Patterson Wed, Jun 10 2009
Symptom: Printer Error: Board x doesn't seem to be responding 100204 Cause: The software enforces that the pen print order matches the pens distances. So for example if pen 3 says it printed before pen 4 it will error. The problem is when pen3 and 4 are thi...
Started by David Don Mon, Jun 08 2009
Old habits die hard. Newer monitors no longer burn in images that are left up for long periods of time yet many users still use screen savers to prevent burn in. There are some consequences of using screen savers along with high speed print systems. When a ...
Started by Eric Patterson Mon, Jun 08 2009
Issue: When we power cycle a unit or restart Imager Pro 800 the system log shows: Contacting Boards...... Contacting Boards..... contacting Boards...... Solutions: First, check the firewire cable from the PC to the Controller. This should be a high quality...
Started by Eric Patterson Wed, May 20 2009
We have seen instances of the error: The Power was Turned off Causes and Solutions 1. The obvious cause is the power at the controller fluctuated or was turned off. Check the power source for consistant clean power. In some non US sites a power conditioner...
Started by Eric Patterson Wed, May 20 2009
Since there is no tabs for marketing collaterals, I will attach them with this discussion....
Started by David Chee Sun, Nov 02 2008