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Posted by Eric Patterson on October 31, 2009 at 12:00pm
Posted by David Chee on October 30, 2009 at 11:39am
Posted by Jim Constantine on October 30, 2009 at 8:20am
Posted by David Don on October 16, 2009 at 4:36am — 1 Comment
Posted by David Chee on June 25, 2009 at 11:21am
Posted by David Don on June 2, 2009 at 8:40am — 5 Comments
Posted by Tom Meutsch on June 1, 2009 at 11:29am — 1 Comment
Posted by Jim Constantine on May 27, 2009 at 8:00pm — 1 Comment
Posted by David Chee on May 21, 2009 at 10:08am — 1 Comment
Posted by David Don on May 20, 2009 at 10:00am
© 2009 Created by David Don
At Tuesday's install, one of the standard pen tubes could not reach the closest port on the floating side. It was about an inch short. The fixed side worked out OK.
Started by Ray Gobis Wed, Oct 21 2009
After adding a new job, one must search for that job to add the fields. With a large list of jobs, this is time consuming. After adding the job, one should be able to click add fields immediately....
Started by David Don Sat, Oct 17 2009
Ink level using smartchip shows 100% on startup. Even though there may be 50% left. You might save the actual inklevel in the database after reading the smart chip. It would then show the last level reading....
Started by David Don Sat, Oct 17 2009
When making changes to the ink database, the changes are not saved once proprint is closed. Difficult to recreate but happens frequently....
Started by David Don Sat, Oct 17 2009
Cannot add the following character " or '. Causes a syntax error...
Started by David Don Sat, Oct 17 2009
We've put together a brief overview of how we are positioning CaseJet. Contains information on where we are positioning casejet, how we differentiate ourselves, competetive analysis, and our value proposition...
Started by David Don Fri, Oct 16 2009
Installable version 2.0.0.0 Unzip to a location on your harddrive. Double Click on Setup.exe and follow the instructions. This can take a few minutes. Patch Upgrade 2.0.1.1 Unzip to the same location as v. 2.0.0.0 above Copy RIP800.exe Paste RIP800.exe int...
Started by Eric Patterson Mon, Jun 08 2009
The upgrade to 3.1.3.0 requires copying the .exe file and installing a hardware dongle. The attached file should be copied to the in the RSI\Imager Pro directory. I recommend renaming the current .exe file, RIP800.exe to RIP800Old.exe. Then copy the attache...
Started by David Don Mon, Jun 08 2009
The new version of RSI Imager Pro software, version 3.1.3.0, requires a hardware dongle. Attached to this document is the dongle driver software. First, check to make sure write protect is turned off. You can do this by opening a command prompt. Start>Ru...
Started by David Don Mon, Jun 08 2009
Subject: US postal barcode function not available in ImagerPro800 software version 3 and above. 1. For RSI ImagerPro800 software version 2 and below, the user can configure postal barcode type to Postnet, Australia 4 State, or Japan 4 State. 2. In a ...
Started by Rozman Fri, May 29 2009
Subject: Maximum number of data fields in a record is configurable in ImagerPro800 software Overview: To show configuration of maximum number of data fields of a record in ImagerPro800 software, and the setting of maximum data fields which was...
Started by Rozman Fri, May 29 2009
Subject: Release of ImagerPro800 Software version 3.1.3.0 on 14 November 2008 Overview: Software upgrade/new installation of ImagerPro 800 software version 3.1.3.0 Primary feature Added: 1. Able to support barcode 3 out of 5 jobs. Changes ma...
Started by Rozman Fri, May 29 2009
Subject: SCUSI controller exhibit error code 06XXXX64 after one good print may need reprogramming Overview: SCUSI controllers that need chip reprogramming to work with RSI print heads for 200 dpi feature
Started by Rozman Fri, Apr 24 2009
Subject: Formatter Board (LVDS/SCUSI type) with Array chip revision 8 cannot be reprogram Overview: Array chip [Altera chip at location U4 for (LVDS type) or U5 for (SCUSI type)] do not need upgrade reprogramming if U4 (LVDS) or U5 (SCUS...
Started by Rozman Thu, Apr 23 2009
Found in the LOG section of the Job tab of Imager Pro 800 these error codes are used to direct Troubleshooting, While they do tell us which board reports an error, which Print head, Pen is involved and what they think the error is they are not always complet...
Started by Eric Patterson Mon, Jun 08 2009
Default Fields is a database of fields commonly used in your jobs. Setting up Default Fields properly can save time and errors when adding new jobs to a busy production schedule. Example: Every SKU we have requires us to print the following: SKU number SKU...
Started by Eric Patterson Thu, May 14 2009
The Print Cartridge (pen) inserted in Print Head XX, Stall YY was likely damaged before or during insertion or was hit/damaged while installed. Replace the Print Cartridge (pen) and be sure to insert it gently and close the lever fully....
Started by Eric Patterson Tue, May 12 2009
Make sure you fill out every fields for a successful FAQ creation...
Started by David Don Sat, Oct 18 2008
An error occurs prompting a message box with "Invalid Picture File". Proprint will not work. This is caused by the D: drive being full. Your best bet is to check the log files: D:\program files\rsi proprint\logs. See if this is taking up space and clear....
Started by David Don Thu, Sep 17 2009
We have the ability to run separate controllers with diffrent sensors and encoders. This requires 2 changes in the setup.cfg in Imager Pro. This setting should be set so that it is greater than the number of product between the printheads on the diffrent co...
Started by David Don Wed, Sep 09 2009
When planning ink usage there are several considerations:Price, Substrate, operational environment, etc that effect the decision. One factor that needs more emphasis is downstream environment. i.e Will the print be subjected to high humidities or wet enviro...
Started by Eric Patterson Wed, Jun 10 2009
Symptom: Printer Error: Board x doesn't seem to be responding 100204 Cause: The software enforces that the pen print order matches the pens distances. So for example if pen 3 says it printed before pen 4 it will error. The problem is when pen3 and 4 are thi...
Started by David Don Mon, Jun 08 2009
Old habits die hard. Newer monitors no longer burn in images that are left up for long periods of time yet many users still use screen savers to prevent burn in. There are some consequences of using screen savers along with high speed print systems. When a ...
Started by Eric Patterson Mon, Jun 08 2009
Since there is no tabs for marketing collaterals, I will attach them with this discussion....
Started by David Chee Sun, Nov 02 2008